One-Stop Cross-Border E-Commerce Services
What We Offer
Full-Service Cross-Border E-Commerce
Online Store Design & Development
Custom, conversion-focused e-commerce stores on WooCommerce, Shopify and headless platforms — optimized for speed, trust, multi-currency and frictionless international checkout.
SEO & Performance Marketing
International and technical SEO, content marketing and paid campaigns across Google, Meta and TikTok — engineered to win buyers in every target market and maximize ROI.
Brand Strategy & Localization
Brand identity, positioning and full localization of copy, currency and creative — so your brand feels native and trustworthy in every region you sell to.
Marketplace Setup & Operations
End-to-end management on Amazon, Shopee, Lazada and TikTok Shop — account setup, listing optimization, advertising, inventory and day-to-day operations.
Our Approach
From Local Brand to Global Seller
We combine strategy, technology, marketing and operations into a single, measurable growth engine. Every decision is data-driven and tied to your commercial goals, so you always know what we are doing, why, and the results it delivers.
FAQ
Frequently Asked Questions
Answers to the questions we hear most from brands preparing to sell across borders. Have a different question? Get in touch and we will be glad to help.
What services does Novycom provide?
We are a one-stop cross-border e-commerce partner. Our services cover online store design and development, international and technical SEO, performance marketing, brand strategy and localization, marketplace setup and operations, and ongoing analytics and reporting — everything needed to sell and scale internationally under one roof.
Which marketplaces and platforms do you support?
We build stores on WooCommerce, Shopify and headless platforms, and manage selling on major marketplaces including Amazon, Shopee, Lazada and TikTok Shop. If you have a specific platform or market in mind, just ask — we work across the channels that matter for your business.
How do you price your services?
Every engagement is custom-scoped to your stage, goals and target markets, so we do not use fixed price lists. Tell us what you need and we will prepare a clear, itemized quote with no obligation.
Do you work with businesses outside Malaysia?
Yes. We are based in Kuala Lumpur, Malaysia, and work with brands selling into markets worldwide. Cross-border growth is our specialty, and our strategies are built for international audiences from day one.
How long does it take to launch an online store?
Timelines depend on scope and complexity, but a focused e-commerce store typically launches within a few weeks. After our first consultation we will provide a realistic project timeline with clear milestones.
Do you provide ongoing support after launch?
Absolutely. Beyond launch we offer continuous SEO, marketing, marketplace management, monitoring and dedicated account support, so your store keeps improving and growing over time.
Engagement Models
Packages for Every Stage of Growth
From launching your first store to scaling across multiple marketplaces, we tailor a package to your stage and ambitions. Every engagement is custom-scoped — request a quote and we will build the right plan for you.
Starter
Custom Quote
- Custom E-Commerce Website
- Foundational SEO Setup
- One Marketplace Account Setup
- Product Listing Optimization
- Monthly Performance Reporting
Growth
Custom Quote
- Everything in Starter
- Advanced SEO & Content Strategy
- Multi-Marketplace Management
- Paid Advertising Management
- Conversion Rate Optimization
Enterprise
Custom Quote
- Everything in Growth
- Dedicated Account Manager
- Full Brand Localization
- Cross-Border Logistics Integration
- Custom Analytics & BI Dashboards
Stay Ahead in Cross-Border E-Commerce
Subscribe for practical insights on global selling, marketplaces, SEO and brand growth — delivered straight to your inbox.